Terms of Use — Astraea Global Ventures™

Last updated: 20 September 2026

1. About these terms

This website is operated by Astraea Ventures Private Limited (CIN U46909KL2026PTC105818), a company incorporated in India, trading as Astraea Global Ventures™ (“Astraea”, “we”, “us”). Our registered office is at C/O Shibboo Thomas, Perumpral, Eramathoor P.O, Mannar, Chengannur, Alappuzha – 689622, Kerala, India.

By using this website, including the contact form and the chat assistant, you agree to these terms. If you do not agree, please do not use the website. The website is intended for business and professional enquiries from any country.

2. Information only, not an offer

Content on this website describes our business, capabilities and areas of focus. It is general information. It is not an offer, quotation, tender, guarantee or commitment to source, supply, represent or distribute any product, brand or service.

A commercial engagement exists only when you and Astraea have agreed it in a written contract, quotation or purchase order that Astraea has expressly accepted in writing. That document prevails over anything on this website.
Descriptions of our approach and processes, for example how we evaluate suppliers, describe how we generally aim to work. They are not warranties or guarantees of any result, and the steps we take may vary between engagements.
References to product categories, specifications, standards or markets are illustrative. We do not represent that we hold any distributorship, agency, licence, certification or authorisation for a particular brand or product unless we confirm it to you in writing.
We do not undertake any activity that requires a specific statutory licence, registration or professional qualification unless we hold it.
Our areas of focus and capabilities may change without notice.

3. Enquiries

Sending an enquiry through the contact form, the chat assistant or email does not create any obligation for either party. We may decline or not respond to any enquiry, and we do not guarantee a response time. We may assess enquiries against our commercial, operational, compliance and risk criteria before deciding whether to respond or proceed.

Please do not send confidential or proprietary information that is not needed to describe your requirement. No duty of confidentiality arises from an enquiry unless we have agreed one in writing, for example in a signed non-disclosure agreement.

4. Chat assistant

Our chat assistant is an automated, AI-assisted tool that gives general guidance on how to frame a sourcing or trade enquiry. It can be wrong or incomplete. In particular:

Its replies are not technical, legal, tax, customs, regulatory, financial or other professional advice.
Nothing it says, including prices, timelines, availability, specifications or suitability, binds Astraea unless we confirm it in writing.
Please do not enter payment card, bank account, government ID or other sensitive information.
Conversations are handled as described in our Privacy Policy.

5. Acceptable use

You agree not to:

use the website unlawfully, or submit false, misleading or infringing information, or information about another person without authority;
attempt to bypass, disable or test security measures or human verification, or interfere with the website or the chat service;
use automated tools to scrape content or overload the service (normal search-engine indexing in line with our robots.txt is fine);
introduce malware or other harmful code;
impersonate any person or organisation, or misrepresent your affiliation; or
use the chat assistant for content that is unlawful, abusive or unrelated to legitimate business enquiries.

6. Intellectual property

The text, design, logo, graphics and other content on this website belong to, or are licensed to, Astraea Ventures Private Limited. “Astraea Global Ventures™” and our logo are marks of Astraea, and nothing on this website gives you a licence to use them.

You may view the website, and print or share pages, for your own internal business evaluation of Astraea. Any other copying, reproduction or use needs our prior written consent. Third-party names, brands and product names belong to their owners, and mentioning them does not imply affiliation or endorsement.

You keep the rights in information you submit to us, and you give us a non-exclusive, royalty-free licence to use it to respond to, evaluate and follow up your enquiry.

7. Third-party services and links

The website links to, and relies on, third-party services such as LinkedIn, Instagram, Cloudflare and Google. We do not control them and are not responsible for their content, availability or practices. Their own terms and privacy policies apply.

8. Disclaimer

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available”. We do not warrant that content is accurate, complete or current, or that the website will be uninterrupted, secure or error-free.

Trade, customs, tax, standards and regulatory requirements differ between countries and change over time. You are responsible for taking your own advice and carrying out your own due diligence.

9. Limitation of liability

To the fullest extent permitted by law, Astraea and its directors, employees and representatives are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, contracts, data or goodwill, arising from your use of, or reliance on, this website or the chat assistant.

Our total liability to you arising from use of the website is limited to ₹10,000. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud. Liability under a separate written commercial contract is governed by that contract.

10. Indemnity

You agree to indemnify Astraea against claims brought by third parties, and the resulting losses and reasonable costs, to the extent arising from your breach of these terms, your unlawful use of the website, or information you submit that infringes another person’s rights.

11. Sanctions, export controls and compliance

We comply with the laws that apply to our activities in each country where we operate, including export, import, customs, foreign-exchange, anti-bribery and sanctions laws. We may decline, suspend or end any enquiry or engagement where we consider it necessary to comply with those laws or our internal policies, without liability to you.

By submitting an enquiry, you represent, to the best of your knowledge and where you have authority to do so, that neither you nor the organisation you represent is subject to applicable sanctions or trade restrictions, and that the enquiry does not concern prohibited goods, parties or destinations.

12. Changes and availability

We may change, suspend or discontinue any part of the website at any time. We may update these terms by posting a revised version with a new date. Continuing to use the website after an update means you accept the revised terms.

13. Governing law and disputes

These terms are governed by the laws of India.

Negotiation. The parties will first try to resolve any dispute by written notice and good-faith discussion for 30 days.
Arbitration. If the dispute is not resolved through good-faith discussion, it will be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The tribunal will consist of one arbitrator appointed by mutual written agreement. If the parties do not agree on the arbitrator within 30 days after a written request for arbitration, the arbitrator will be appointed in accordance with Section 11 of that Act. The seat and venue are Kochi, Kerala, India, and the language is English. The award is final and binding, subject to applicable law.
Courts. Subject to arbitration, the courts at Ernakulam, Kerala have exclusive jurisdiction. Astraea may seek urgent interim or injunctive relief, for example to protect intellectual property or confidential information, from any competent court.

14. General

These terms, together with the Privacy Policy, are the entire agreement between you and Astraea about use of the website. If any part is found unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it. You may not transfer your rights under these terms. Nothing here creates a partnership, agency or employment relationship, or gives rights to third parties.

15. Contact

Questions about these terms: legal@astraeaglobalventures.com. Our company details are on the Legal & Company Information page.